Frequently Asked Questions

Yes, 100%. We source all products through verified and authorized supply channels. Every item is factory sealed and comes with our authenticity guarantee.

We currently focus on nationwide delivery across Thailand. For international orders, please contact us at contact@kira-cards.com and we'll arrange shipping on a case-by-case basis.

Standard delivery takes 2-5 business days nationwide. Express delivery is 1-2 business days. All orders include full tracking via Thailand Post.

Yes! All orders over ฿3,900 qualify for free standard shipping anywhere in Thailand.

Our flagship store in Patong, Phuket is open daily, 12:00-18:00. Located at 179 ภก.4055, Pa Tong, Kathu District, steps from Jungceylon shopping center. Open daily 12 PM – 6 PM.

Yes! We buy and sell PSA & CGC graded cards. Bring your graded cards to our store or contact us online for a quote. We also offer grading submission services.

We accept credit/debit cards (Visa, Mastercard), PromptPay, bank transfers, and cash in-store. All online payments are processed securely through Stripe.

Unfortunately, opened booster packs and boxes cannot be returned due to the nature of randomized products. Sealed, unused products can be returned within 7 days.

We're launching our Kira Collectors Club soon, earn points on every purchase, get early access to new releases, and exclusive member-only offers. Stay tuned!

Once your order ships, you'll receive a tracking number via email. You can also check your order status by logging into your account on our website.

Kira Cards is the dedicated Pokemon TCG store in Phuket, at 179 ภก.4055, Patong (Kathu District), open daily 12:00-18:00, steps from Jungceylon. We stock sealed booster boxes, Elite Trainer Boxes, bundles, singles and graded cards in English and Japanese. We also deliver anywhere in Thailand for a flat ฿60, free over ฿3,900.

Yes. Every order generates a Thai Revenue Department-compliant tax invoice with sequential numbering, a 7% VAT breakout and the buyer's address. Download it from your account orders or the confirmation email. Kira Cards Co., Ltd. is registered with the Thai DBD under entity number 0835565011780.

Every item in our inventory is tied to a numbered Purchase Agreement linking the stock to its supplier, the buying date and the quantity. You can verify any KC-YYYY-NNNN reference yourself at /verify. It is how we prove provenance and how we meet Thai Revenue Code and DBD inspection requirements.